When you don’t feel well or have injured yourself, the first thing you want is relief. Perhaps you can’t get an immediate appointment with your private physician. Worse yet, perhaps your physician’s office has closed for the night or the weekend.

Tuality Urgent Care can help. No appointment is necessary to see one of our providers. And with an on-site laboratory and x-ray equipment, we can diagnose and treat most minor ailments and injuries. We can help with:

• Colds, flu, earaches and sore throats
• Allergies
• Cuts, burns and bites
• Sports injuries
• DOT physicals
• Sports physicals
• General medical care

Similar to a physician’s office, Tuality Urgent Care is equipped to handle most minor medical emergencies. When necessary, patients are referred to other facilities or specialists. If you have a more serious condition, we recommend you go directly to a hospital emergency room.

While Tuality Urgent Care is not meant to replace your private physician, we’re there when you need us should you or your family have an immediate need for medical attention. Except in an extreme emergency, patients are seen on a first-come, first-served basis.

To help ensure consistency of care, we will forward information about the care you received at Tuality Urgent Care to your private physician. If you don’t have a private physician, the free Tuality Healthcare Physician Information service can help you find one. Please call 503-681-1750.

Some insurance plans require a referral from your private physician before our services will be covered. Before you visit us, we encourage you to call your physician.

Should your plan require a co-payment, we ask that you pay this at the time of your service. Because we are an urgent-care facility, your plan may require a different co-payment than what you usually pay—even if your private physician referred you to Tuality Urgent Care. We encourage you to consult your health plan or insurance manual for specific details.

In addition to cash, we accept VISA®, MasterCard® and Discover®.

Prescriptions
Tuality Urgent Care offers a more appropriate alternative to emergency room care for general medical problems, injuries and illnesses. However, we are not a long-term substitute for a primary-care physician.

For this reason, we normally do not refill prescriptions for chronic or long-term conditions, such as birth-control, high-cholesterol, thyroid, hypertension, and antidepressant medication. Close monitoring and ongoing lab studies are required for effective long-term treatment of these conditions. Urgent Care is not the most appropriate setting to ensure the best results in these situations.

Our treatment philosophy also prevents us from issuing liberal prescriptions for antibiotics, as this has been linked to the emergence of drug-resistant bacteria.

On-site Lab
Our on-site laboratory performs a range of services from rapid strep tests to complete blood counts. To ensure accuracy, we run sample tests daily. We are also involved in federally mandated accreditation programs.

Accreditations
Tuality Urgent Care is accredited by the Joint Commission and the Commission on Office Laboratory Accreditation.